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Microsoft Dynamics CRM (Archived)

Can't connect to MSCRM 2011 via Outlook client after recent Windows Update.

Posted on by Microsoft Employee

I'm getting this two errors:

1)

Faulting application name: Microsoft.Crm.Application.Outlook.ConfigWizard.exe, version: 5.0.9690.4376, time stamp: 0x541cc91b
Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x4736733c
Exception code: 0xe0434352
Fault offset: 0x0000000000013fb8
Faulting process id: 0x1e00
Faulting application start time: 0x01d38a43f9ea5b50
Faulting application path: C:\Program Files\Microsoft Dynamics CRM\Client\ConfigWizard\Microsoft.Crm.Application.Outlook.ConfigWizard.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: fcb0c878-e4c7-4dfa-89ce-dc622a275a1c
Faulting package full name:
Faulting package-relative application ID:

2)

Application: Microsoft.Crm.Application.Outlook.ConfigWizard.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at Microsoft.Crm.Application.Utility.OutlookClientContextFactory.OutlookContext()
   at Microsoft.Crm.Application.Utility.OutlookClientContext.get_Instance()
   at Microsoft.Crm.Application.Outlook.AppDomainInitializer.AppDomainInitializerWorker.InitializeAppDomain()
   at Microsoft.Crm.Application.Outlook.AppDomainInitializer..cctor()

Exception Info: System.TypeInitializationException
   at Microsoft.Crm.Application.Outlook.AppDomainInitializer..ctor()

Exception Info: System.Reflection.TargetInvocationException
   at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
   at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
   at System.Activator.CreateInstance(Type type, Boolean nonPublic)
   at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, StackCrawlMark& stackMark)
   at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
   at System.Activator.CreateInstance(String assemblyString, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, Evidence securityInfo, StackCrawlMark& stackMark)
   at System.Activator.CreateInstance(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
   at System.AppDomain.CreateInstance(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
   at System.AppDomain.CreateInstance(System.String, System.String, Boolean, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[])
   at Microsoft.Crm.Application.Outlook.Config.Program.Main(System.String[])

This issue only occurs after recent OS Updates. I think this may be related to.Net Framework.
I've tried to uninstall, clear the data folders, etc. The problem persists.
I can not even enter on the configuration app to setup another instance.

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