Hi there,
I am facing a strange issue where a mail merge is sent from MS CRM 2011. An attachment (PDF) is included with the mail merge. The attachment has a simple file name e.g. 'report 2013.pdf'.
A reply was received to this e-mail (it was actually forwarded on to the original sender to be precise), and the conversation was tracked in CRM. The reply contained the original attachment with a strange difference: the attachment file name had been changed to include the full path containing back slashes and white space replaced by underscores e.g.
__network home drive_some_sub_folder_report 2013.pdf
It is important to note that this is the path of the file on the originating file system (i.e. where the e-mail was first created using mail merge).
Anyone any idea what is going on here?
Thanks
Martijn
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