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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Product key for D365 V...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Product key for D365 V9 On-Premise for Gold Partner...

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Posted on by vitsal 15

Been pounding different Microsoft support channels for 3 weeks and getting no where.

We are Microsoft Gold Partners. We are on Dynamics CRM 2016 On-Prem, wanting to upgrade to D365 V9 On prem (customer engagement or operations)

When I log into partner.microsoft, under benefits, I see d365 only under cloud/azure products. Under "software", I only see crm 2016. 

When i log into MSDN Downloads, i see what I need there, I see d365 v9 on prem, but from what I understand those are for dev and demo, not for internal production use...

I got access to PartnerSource, and CustomerSource, but I don't see what I need their either...Support has been useless.

Anyone out there have a similar headache and found their way and figured out how to get the product key for d365 v9 on prem???

I have the same question (0)
  • Suggested answer
    yader.morales Profile Picture
    yader.morales 291 on at

    Hello,

    Have you tried to check this link? my.visualstudio.com/ProductKeys

    Most of the time with proper user credentials the keys are stored on this page (the ones related to Dynamics 365 for V9 PROD implementation, if your package includes it).

    I hope it helps!

    Regards,

    Yader Morales.

  • truc binh Profile Picture
    truc binh 6 on at

    Hi Vitsal,

    Did you solve this problem? I have the same problem as you, I cannot find the D365 V9 On prem key in the partner link.

    Regards,

    Binh.

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