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Hi folks,
Could you please help me with the error above?
Attached are pics of the error for your review?
Thank you in advance for your help.
*This post is locked for comments
The "Reconcile - Remove Sales Documents" tool might fix the problem:
Microsoft Dynamics GP > Tools > Utilities > Sales > Reconcile - Remove Sales Documents
Enter the SOP Number, select "Reconcile Sales Document" and click process.
If this doesn't help you, just void the Sales Transaction and create a new one.
Hi Nhi,
Just to add valuable suggestion by Jorge, select the item and press blue arrow above the item number to go to sales line detail entry and press distribution and check all the account are filled.
The distribution looks good. I will follow Jorge's suggestion.
Thanks all for your time and support.
Is this a service type item? Make sure that on the item card you specify and inventory and COGS GL account. Even if they are not going to be used these accounts needs to be specified.
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