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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / You do not have suffic...
Finance | Project Operations, Human Resources, ...
Answered

You do not have sufficient permissions to open the menu item defaultdashboard

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Posted on by Ramon L 161

Hi Guys

I wonder if anyone else has got the same error. I have a user who's D365 F&O home company dashboard is working fine in one company, but when he switched to another company he has access to, his dashboard won't open, instead, he gets the error

You do not have sufficient permissions to open the menu item defaultdashboard.

We have not made any changes to security at all, nor have we run any updates. The odd thing is his favorites tab is available to select and he can run his reports for the fav tab , but when you select the home tab or the F&O tab at the top he gets the error. Any idea why this would be happening

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,172 Moderator on at

    Clearly there's some company specific security setup for this user. Could you review it? And share us the details if you need our input. Thanks!

  • Ramon L Profile Picture
    Ramon L 161 on at

    Hi Nikolaos, I have taken a look but I see nothing specific, and they are using basic security. Where do you set the access for home page access, normally its a default page, and everyone has access to the home menu

  • nmaenpaa Profile Picture
    nmaenpaa 101,172 Moderator on at

    Does the user have different security roles in different companies?

  • Suggested answer
    vinitgoyal2005 Profile Picture
    vinitgoyal2005 6,332 on at

    Hi,

    Check if the user has 'System user' role and in 'Assign organizations' particular LE is assigned or (you can give access to all LE if that is required)

    pastedimage1600349786978v1.png

    pastedimage1600349804290v2.png

  • Ramon L Profile Picture
    Ramon L 161 on at

    surprisingly not. he has the same configuration for both. I can see anything different between the companies. Hence my confusion as this is not a common error found unless you have sub cat security  

  • Ramon L Profile Picture
    Ramon L 161 on at

    I just checked that and I spotted they only had one company linked, so I have linked the missing company and will test as soon as the user is available. Where is the home dashboard access granted? In the system user or is there another location?

  • Verified answer
    nmaenpaa Profile Picture
    nmaenpaa 101,172 Moderator on at

    I'm quite sure it's in the System user role.

  • Suggested answer
    vinitgoyal2005 Profile Picture
    vinitgoyal2005 6,332 on at

    Hi,

    Yes 'System user' role grants access to the Default dashboard as well as few other basic forms.

  • Ramon L Profile Picture
    Ramon L 161 on at

    you guys rock .. thank you guys so much... i will test and get back to you guys!!!

  • RV-30040949-0 Profile Picture
    RV-30040949-0 2 on at
    ALL IS WELL
     

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