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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / MR CU 8: only sa can l...
Microsoft Dynamics GP (Archived)

MR CU 8: only sa can log into MR

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Posted on by Community Member

I have an issue, the only user who can log into MR is "sa". I have checked the name of the server in the ControlCompany table (GLEntityConnectionInformation column) and the server name is the same as my ODBC connection.

I know that my usrname and password are correct. I can see in the security that the user has access to all the companies, especially since it is under his profile that I id the installation, he is the MR administrator.

I am using the legacy , MR CU8.

Here is the message that I receive: Management Reporter – Unable to connect to the ‘{company XYZ}’. The connection to the Microsoft Dynamics GP database failed. Contact your system administrator.

I have even run a SQL trace and I am seeing that MR doesn't want the windows authentication and wants SQL authentication.

I have tried the KB  2737852 without success.

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  • Suggested answer
    Ian Grieve Profile Picture
    Ian Grieve 22,784 on at
    RE: MR CU 8: only sa can log into MR

    I've seen this before and it was a mismatch between the ODBC used for Dynamics GP and the connection string used when setting up Management Reporter: www.azurecurve.co.uk/.../management-reporter-legacy-connector-company-logon-works-only-for-sa

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: MR CU 8: only sa can log into MR

    I have been through the same case previously, the main root cause of the problem was related primarily to the ODBC. Do you encounter the same problem on other workstations ?

    Your feedback is highly appreciated, 

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