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Customer experience | Sales, Customer Insights,...
Suggested Answer

Completely distorted marketing pages after going live

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Posted on by

I can create a marketing page perfectly fine and in the designer it looks good. But when I click Go Live and view the marketing page, it is completely distorted and off. Please see the images for reference.

Designer:

pastedimage1584521791265v1.png

Live marketing page:

pastedimage1584521835613v2.png

I have the same question (0)
  • Suggested answer
    Defne Ayanoglu Profile Picture
    Microsoft Employee on at

    Hi jonrisual,

    Yes, it seems like your page is somehow not responsive and this is not an expected behavior.

    Would you share with me in a private message your org ID and the link to your marketing page so that I can take a look?

    Best regards,

    Defne 

    Microsoft Dynamics 365 for Marketing team

  • Community Member Profile Picture
    on at

    Hi, where do I find the org ID?

  • Defne Ayanoglu Profile Picture
    Microsoft Employee on at

    Hi,

    To find your org ID, go to Settings > Customizations > Developer Resources.

    Under Instance Reference Information, the ID is the org ID.

    Please also add the marketing page URL.

    Best regards,

    Defne

  • Community Member Profile Picture
    on at

    I can't see that tab, will this be a permission issue?

  • Defne Ayanoglu Profile Picture
    Microsoft Employee on at

    Hi jonrisual,

    That's alright, so if you would share the URL, it will be enough for now.

    Thank you!

    Defne

  • Community Member Profile Picture
    on at

    risualmarketing.microsoftcrmportals.com/.../

    thanks

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