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Microsoft Dynamics CRM (Archived)

MSCRMKeyGenerator

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Posted on by

server continually logging this error for MSCRMKeyGenerator is expired? Just started happening. Can anyone tell me what this is, what happens for it to generate this error and is there a resolution? I restarted services and IIS.. nothing.

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  • Sujith Kumar Profile Picture
    30 User Group Leader on at

    Hi

    you can restart Asyncservice to regenerate the MCRM key or

    You can use crm key generator tool available in ../server/tools folder

  • Suggested answer
    Nina P. Profile Picture
    2,195 on at

    Hi,

    since the CrmWRPCTokenKey is issued in by the CRM Asynchronous service, I recommend that you clean-up this table a bit to ensure optimal Asynchronous Service performance. The below KB article addresses the steps to take to remove succeeded or canceled workflows and related system jobs:

    support.microsoft.com/.../968520

    Please let us know if this helps.

    Thank you for using Microsoft Dynamics CRM Communities.

    Nina Peneva

    Support Engineer

    Microsoft Dynamics CRM

  • Jigar Bhatt Profile Picture
    537 on at

    Hi

    I am also facing same issue with CRM 2013 and resolved with following steps but I didn't find the root cause.

    Can anyone tell me why this happened?

    Thanks,

    Jigar

  • Community Member Profile Picture
    on at

    We are also getting the same errors in the event logs since installing KB3186539, but it is not practical to remove this KB, does anyone know if there is going to be a fix for this, so that we can have the update without all of the errors.

  • Suggested answer
    Zach Swartz Profile Picture
    205 on at

    Per Microsoft Premier:

    Analysis and troubleshooting

    As discussed, this issue was logged in a previous incident and raised to product team for investigation, no ETA for now

    Internal work item with product team 379253

    Workaround

    As discussed, restarting the Monitoring service will mitigate the error temporary, however there is still a possibility for error to show up again, but at the end it shouldn’t be a concern

  • Tech-CRM Profile Picture
    75 on at

    Thanks Zach.

    As of now do we have to go with the workaround for this as of April 2020?

    Thanks once again

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