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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Can not return PO line...
Microsoft Dynamics SL (Archived)

Can not return PO line items in Dynamics SL 2011 FP1 SP2

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Posted on by Lewis Shaw 641

We are unable to return PO line items on Receipt/Invoice Entry Screen (04.010.00). We can create a return batch but when we try to release it we get the following error:

Processing: Batch Number: 141666

System Message 17319: Quantity received is greater than the maximum allowed for

                     Inventory Item CALIBRATION                    on PO Line

                     1.

We are able to receive PO lines with no issues. We've tried receiving a PO and returning it immediately after and are still getting the above issue.

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I have the same question (0)
  • Ram Peru Profile Picture
    Ram Peru 2,830 on at

    Hello Lewis,

    This warning message pops up due to the Rcpt Max% & Rcpt Action defined on your purchase order Line item. The reason is your Receipt Qty exceeds the Rcpt max% of PO Qty & Receipt Action set to Error & Reject Qty in PO Line item.

    For example,

    Your PO Line CALIBRATION Qty is 50, Rcpt Max % is 100 and Receipt Action is Error & Reject Qty.

    System won’t allow the receipt Qty more than PO Qty. The formula behind the receipt Qty calculation is ((Rcpt Max % defined in PO * PO Qty)/100)

    You can change Rcpt max % and Receipt action as “Accept Qty No Warn” in the PO Line items and save the PO. Now you can able to release Receipt/Invoice entry screen.

    Hope this explains it and solves your issue.

    Thanks,

    Perumalsamy R

  • Lewis Shaw Profile Picture
    Lewis Shaw 641 on at

    Thanks for the response, our PO's are currently setup as you suggested. We are able to receive POs with no issues.

    We get the above error message when we try and return items on a received PO.

  • Mark Asmus Profile Picture
    Mark Asmus on at

    What version of SL (from Help -> About Dynamics SL) are you using?  Also, are these items lot or serial tracked?

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