I have a specific user is having issues searching for certain Accounts in his "All Accounts" View.
I had him search using his advanced find for these accounts while also using the criteria from the "All Accounts" view with success. He was able to find the accounts. However, if he uses his Quick Find bar which is keyed to search for Account Name and Account Number it will not pull up. I've checked to see if he had some sort of filter set, but he doesn't. Since he is the only one with the issue I assume its not a design issue, otherwise other people would be experiencing the same issue.
Another Symptom I noticed is If he selects the bottom filter to select accounts whose name starts with specific letters it will only pull up accounts that do not have any data in the AccountNumber Field.
Has any one ever seen something like this.
Any help would be greatly appreciated.
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