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Finance | Project Operations, Human Resources, ...
Answered

Approve Journal is disabled

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Posted on by 85

What would stop a user from seeing the Approval button to approve journals. 

The other Approves in the same User Group can approve it. 

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I have the same question (0)
  • Suggested answer
    saurabh bharti Profile Picture
    15,039 Moderator on at

    You can try looking for security roles who don't have approval privilege.

    Also, if user is not in approval group they will not approval option at all, so why you want to hide?

  • André Arnaud de Calavon Profile Picture
    302,421 Super User 2025 Season 2 on at

    Hi Ajay,

    Have you checked if it is related to the security permissions? If this is not the issue, you can check if the drop-down button is hidden via a personalization.

  • Verified answer
    Ajay Deshmukh Profile Picture
    85 on at

    Thank to all the replies.

    The issue was resolved by recalling the journal and re-submitting it.

    Not sure what the issue was but on re-submission the approver was able to approve it OK.

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