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Power BI Panels

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Posted on by Community Member Microsoft Employee

Hi,
I created a Power BI panel with an administrator user and shared it with all Dynamics 365 teams.
One of the users with the Pro license, can access the power BI portal normally, but when he tries to access the panel through Dynamics 365, the following message occurs:

Authentication failed. You need to log in to your Power BI account to view or edit Power BI blocks.
Log in

And even clicking the button to enter, a new tab is created and closed, but nothing happens.

Has anyone ever experienced this ?

Thanks.

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Satish Tiwari - CRM on at

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RE: Power BI Panels

Hello Matheus,

Please ask user to clear the cache in browser and try again to see if the tile can be displayed properly.

If it doesn't work then please check if you've published Power BI app in PBI service and added the required users to the access permissions tab in the App configuration section.

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