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Dynamics 365 Community / Forums / Sales forum / Just upgraded to D365 ...
Sales forum

Just upgraded to D365 from CRM Online 8.2 (?) and now will not load

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Posted on by jonesj_01

HI,

My tenant updated to D365 this evening and since getting the successful email I have not been able to log in. Just getting a white page with a message saying:

"An error has occurred.

Try this action again. If the problem continues, check the Microsoft Dynamics 365 Community for solutions or contact your organization's Microsoft Dynamics 365 Administrator. Finally, you can contact Microsoft Support."

Any thoughts before I try to get Microsoft support to respond to me...?

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  • RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at
    RE: Just upgraded to D365 from CRM Online 8.2 (?) and now will not load

    Hi Jones,

    Though it is yesterday's post and you may have already contacted Microsoft. If not, the best option would be to contact Microsoft

  • Priyesh Profile Picture
    Priyesh 7,396 User Group Leader on at
    RE: Just upgraded to D365 from CRM Online 8.2 (?) and now will not load

    Hi Jones,

    Can you try using another browser/clearing cache?

    Also, try to login from portal.office.com and see if you can get through the Dynamics 365 Admin Center

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