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Logging error while accessing MS Dynamics GP Web Service

Posted on by Microsoft Employee

I'm trying to access the Dynamics GP web services using a SoapUI client. I'm getting the following exception in the response:

         <faultcode xmlns:a="http://schemas.microsoft.com/net/2005/12/windowscommunicationfoundation/dispatcher">a:InternalServiceFault</faultcode>
         <faultstring xml:lang="en-US">An exception occurred that the exception subsystem was unable to log.  Consult your System Administrator.</faultstring>
         <detail>
            <ExceptionDetail xmlns="http://schemas.datacontract.org/2004/07/System.ServiceModel" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
               <HelpLink i:nil="true"/>
               <InnerException i:nil="true"/>
               <Message>An exception occurred that the exception subsystem was unable to log.  Consult your System Administrator.</Message>
               <StackTrace>at Microsoft.Dynamics.Common.ExceptionManager.LogAndConvertException(Exception exception, Context context, String businessObjectType, String serviceType, Object[] requestObjects)
   at Microsoft.Dynamics.Common.BusinessService.GetList[DetailType,SummaryType](Criteria criteria, Context context)
   at Microsoft.Dynamics.GP.WebServices.Contract.DynamicsGPBase.GetSalespersonList(SalespersonCriteria criteria, Context context)
   at SyncInvokeGetSalespersonList(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]&amp; outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)</StackTrace>
               <Type>Microsoft.Dynamics.Common.GeneralExceptionSubsystemException</Type>
            </ExceptionDetail>
         </detail>

A similar error was mentioned in another query in this community (https://community.dynamics.com/gp/f/32/t/22528.aspx). As mentioned here, I've tried re-installing and running the configuration wizard, which didn't help.

Also, tried giving full control to the /Data folder to the user, in which the DexSQL.log file resides. Full Control is also granted to the Tracing folder for web services logs, but no logs are seen in any of these files.

Any help on this would be appreciated.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Logging error while accessing MS Dynamics GP Web Service

    Is there any resolution found yet for this?

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