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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / How to receive again a...
Microsoft Dynamics GP (Archived)

How to receive again a PO when the first receipt was deleted

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Posted on by Leng Papio 855

Hi,

I've a client who have a user who deleted a receivings entry by mistake , and needs to re-receive it.

my client suspect there may  be some other entries that is similar to this so he needs to check this also (ie., any PO that has a deleted receipts)...

thanks in advance for all your help!

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  • Verified answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    In case the transaction is saved and has been deleted by mistake, there is no way to know about it unless you the Activity Tracking in Dynamics GP has been activated. Review the following reference for explanation about the Activity Tracking

    If you have been tracking of purchase orders, you could compare the following quantities for purchase order;

    • Quantity Ordered
    • Quantity Received
    • Quantity Invoiced
  • Leng Papio Profile Picture
    Leng Papio 855 on at

    thanks Mahmoud... but how would i receive it again, in case i determine that the receipt is less than the order/invoiced?

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    What's the problem with receiving again against the purchase order !

  • Leng Papio Profile Picture
    Leng Papio 855 on at

    according to them, they can't see it as something they can receive...

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,625 Super User 2025 Season 2 on at

    What GP version are they on?

  • Leng Papio Profile Picture
    Leng Papio 855 on at

    they are on gp 2013...

    thanks Frank...

  • Verified answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,625 Super User 2025 Season 2 on at

    It sounds like the PO is closed if they can't see anything to receive against.  Either that or they have PO Receipt Tolerance set and they've received the maximum quantity.  If the PO is closed, I would enter a receiving transaction with no PO, and note the reason in the Receiving Transaction.  If they find they can't receive without a PO, then check settings in POP setup - there's a checkbox that enables/disables this feature.

    If the PO is not closed, they still should be able to receive against the line item in the PO, unless they have PO Receipt Tolerance enabled.

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