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Hi,
I've a client who have a user who deleted a receivings entry by mistake , and needs to re-receive it.
my client suspect there may be some other entries that is similar to this so he needs to check this also (ie., any PO that has a deleted receipts)...
thanks in advance for all your help!
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It sounds like the PO is closed if they can't see anything to receive against. Either that or they have PO Receipt Tolerance set and they've received the maximum quantity. If the PO is closed, I would enter a receiving transaction with no PO, and note the reason in the Receiving Transaction. If they find they can't receive without a PO, then check settings in POP setup - there's a checkbox that enables/disables this feature.
If the PO is not closed, they still should be able to receive against the line item in the PO, unless they have PO Receipt Tolerance enabled.
they are on gp 2013...
thanks Frank...
What GP version are they on?
according to them, they can't see it as something they can receive...
What's the problem with receiving again against the purchase order !
thanks Mahmoud... but how would i receive it again, in case i determine that the receipt is less than the order/invoiced?
In case the transaction is saved and has been deleted by mistake, there is no way to know about it unless you the Activity Tracking in Dynamics GP has been activated. Review the following reference for explanation about the Activity Tracking
If you have been tracking of purchase orders, you could compare the following quantities for purchase order;
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