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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Email blocked due to s...
Customer experience | Sales, Customer Insights,...
Answered

Email blocked due to suppression list

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Posted on by Cat_Car 186

Hello,

I need help understanding why I see the message "Email blocked due to suppression list" in the timeline of a contact in the CRM.

Is it because the contact unsubscribed from marketing emails or is it due to something else?

Thanks

Cat

I have the same question (0)
  • Verified answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,489 Moderator on at

    Hi,

    Please check below link:

    https://learn.microsoft.com/en-us/dynamics365/marketing/suppression-lists

    T    hank You,
    Pradeep Rai.

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