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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Customer Prepayment Issue
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Customer Prepayment Issue

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Posted on by Heena Talreja 7

Getting the below error please help:

There are unpaid prepayment invoices that are related to the document of type order in Nav.

pastedimage1677064537511v1.png

We tried zeroing uninvoiced quantities prepayment % Column - Didn't Help.

We also tried applying all invoices to payments only instead of CM and GJ we have booked to make adjustments - Didn't Help.

We also tried unchecking the Sales & Receivables setup for checking prepayment but that also didn't help.

Please suggest.

I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at

    Hi Heena Talreja,

    Please check this area:

     https://community.dynamics.com/nav/f/microsoft-dynamics-nav-forum/158011/unpaid-prepayment-invoice-related-to-sales-order/374048 

  • Heena Talreja Profile Picture
    Heena Talreja 7 on at

    Hi Haig Liu  We tried posting but it is not working for us.

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