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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Dynamics 365 portal Au...
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Answered

Dynamics 365 portal Authentication/WsFederation/ADFS/RegistrationCliamsMapping is not fetching firstname and lastname

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Posted on by Venkatesh Gopalaiah 190

Hi,

We have successfully configured wsfederation/adfs authentication on dynamics 365 portal, however, the firstname and lastname is not populating when the new contact is created when the user login successuly.

We tried the following settings with success.

Authentication/WsFederation/ADFS/RegistrationClaimsMapping
Authentication/OpenIdConnect/ADFS/RegistrationClaimsMapping
Authentication/OpenIdConnect/Azure AD B2C/RegistrationClaimsMapping

for all above setting the values is set to:

emailaddress1=schemas.xmlsoap.org/.../emailaddress,
firstname=schemas.xmlsoap.org/.../givenname,
lastname=schemas.xmlsoap.org/.../surname

May I know what is correct setting to get the firstname and lastname?

Regards
Venkatesh G

I have the same question (0)
  • Suggested answer
    Mark Biggerstaff Profile Picture
    Mark Biggerstaff Microsoft Employee on at

    Hello Venkatesh,

    I believe you are missing the http:// that would go in front of the schemas.xmlsoap.org.

    Please review the following links:

    docs.microsoft.com/.../azure-ad-b2c

    docs.microsoft.com/.../ee913589(v=ws.11)

    The 2nd link provides a number of examples for common attributes.

    Please review the above information and let me know if you have additional questions.

    Thanks,

  • Suggested answer
    Mark Biggerstaff Profile Picture
    Mark Biggerstaff Microsoft Employee on at

    Hello Venkatesh,

    I believe you are missing the http:// that would go in front of the schemas.xmlsoap.org.

    Please review the following links:

    docs.microsoft.com/.../azure-ad-b2c

    docs.microsoft.com/.../ee913589(v=ws.11)

    The 2nd link provides a number of examples for common attributes.

    Please review the above information and let me know if you have additional questions.

    Thanks,

  • Venkatesh Gopalaiah Profile Picture
    Venkatesh Gopalaiah 190 on at

    Hi Mark Biggerstaff,

    http is added to the portal setting as follows:

    firstname=schemas.xmlsoap.org/.../surname

    But it does not fetch the first name and last name. 

    This is happening only to ADFS authentication however the other openidconnect with google/facebook works fine.

    Regrads

    Venkatesh G

  • Suggested answer
    Mark Biggerstaff Profile Picture
    Mark Biggerstaff Microsoft Employee on at

    Hello Venkatesh,

    If you have tried doing the claims mapping similar to this example:

    firstname=schemas.xmlsoap.org/.../givenname

    Or like this example:

    schemas.xmlsoap.org/.../emailaddress

    And it is still not working for ADFS, I would suggest opening a support ticket for a more detailed investigation.

    Please confirm that you have tried both of these examples as I have suggested.

    Thanks,

  • Venkatesh Gopalaiah Profile Picture
    Venkatesh Gopalaiah 190 on at

    Hi,

    Yes, we tried both http and https for both RegistrationClaimsMappings and LoginClaimsMappings but the first name and last name does not seems to be fetching. Only email id is seen. 

    Of-course, we will be contacting Microsoft on this issue and will update the resolutions if any

    Thanks and Regards
    Venkatesh G

  • Verified answer
    Asif365 Profile Picture
    Asif365 1,431 on at

    Hi Venkatesh,

    Please see the related post and you may find this post helpful to resolve.

    community.dynamics.com/.../dynamics-365-portal-authentication-deep-dive-part-4-tips-tricks

  • Venkatesh Gopalaiah Profile Picture
    Venkatesh Gopalaiah 190 on at

    Hi Asif Ali,

    I tried the following setting as mentioned in the above link but it did not work.

    Set the “Authentication/OpenIdConnect/Auth0/RegistrationClaimsMapping” to reflect the mapping. Commonly we would like to set the First Name, Last Name and Email Address: “firstname=schemas.xmlsoap.org/.../email”

    Thank you for time and suggestion.

    I think there is something different in Azure AD settings which is preventing from getting this details. So I am closing this issue. Thank you very one for your help.

    Regards

    Venkatesh G

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