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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP 2015 Print multiple...
Microsoft Dynamics GP (Archived)

GP 2015 Print multiple SOP Invoices from Sales list area uses wrong CommentText

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Posted on by Jeff M 95

some background:

GP 2015 R2 (14.00.0983)  (~ 20 users)

MS Office 2016 (also tried Office 2013)

The problem is noticed on when using SOP invoice and Word templates from the Sales lists.

Report Writer report is setup to use CMMTTEXT (Comment Text) from the SOP10106 table ( Sales user-Defined Work History) and it is also shown on the word document template.

Running the reports individually from the SOP Transaction window always renders the correct information on the form.

Running the reports from the Sales - Sales Order Transactions - List - Select 2 Invoice documents, if the first one does not have a comment and the second one does, the second comment appears on BOTH. (doesn't matter if printing, sending to screen, or emailing as PDF.)

I have been able to reproduce the issue on every attempt.

Has Anyone else ever seen this?

How can I work around this problem and still use the bulk email/print options from the list views?

*This post is locked for comments

  • Jeff M Profile Picture
    Jeff M 95 on at
    RE: GP 2015 Print multiple SOP Invoices from Sales list area uses wrong CommentText

    Using the Comment(1)-(4) fields the problem doesn't repeat.  

    Using the user defined function also gets rid of the wrong comments on the documents.  However, these options are much more restrictive to the output formatting.  The Comment Text works when doing single documents every time.  Why does it not work when using multiple documents?

  • Jeff M Profile Picture
    Jeff M 95 on at
    RE: GP 2015 Print multiple SOP Invoices from Sales list area uses wrong CommentText

    the Field options are

    Display Type: Data

    fieldOptions.png

    I'm going to try the user defined function now.  i'll post back the results.  thanks for the suggestion!

  • Suggested answer
    L Vail Profile Picture
    L Vail 65,271 on at
    RE: GP 2015 Print multiple SOP Invoices from Sales list area uses wrong CommentText

    Hi Jeff,

    Check your Report Field Options on the text field of the Modified Report,  what is it? What happens if you use the RW_SOPHDRCommentText user defined function in a calculated field on Report Writer?

    Leslie

  • Jeff M Profile Picture
    Jeff M 95 on at
    RE: GP 2015 Print multiple SOP Invoices from Sales list area uses wrong CommentText

    An added note, to be perfectly clear I am talking about custom typed document comments and not the line item comments.

    Also we do not have Smartlist Builder/Navigation Builder and are using the standard navigation lists.  

    We recently upgraded from GP 2010

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