web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Searching for contacts by subsector

(0) ShareShare
ReportReport
Posted on by 5

Hi,

I am trying to identify all contacts in our CRM who are based in Australia or New Zealand and are in a particular sector. However, using Advanced Find for accounts I can only seem to extract all accounts in that sector but no contacts (only the primary contact), while when searching for contacts I can't find contacts who are affiliated to an account in a specific sector.

Can anybody help?

Thank you,

Joe. 

I have the same question (0)
  • Fabio Branco Profile Picture
    Microsoft Employee on at

    Hi Joe,

    Your situation seems to be especific to your enviroment, neverthess I would advise to verify the relashionShip model between the entities, and verify if both of the 3 entities are searchable

    Aditionally, you migth consider to add one extra layer in your filter critiria to assure the view looks for the respective coutries of your sector

  • josephmorris1 Profile Picture
    5 on at

    Thank you, Fabio.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 184 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 125

#3
CU11031447-0 Profile Picture

CU11031447-0 100

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans