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Customer experience | Sales, Customer Insights,...
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Searching for contacts by subsector

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Posted on by

Hi,

I am trying to identify all contacts in our CRM who are based in Australia or New Zealand and are in a particular sector. However, using Advanced Find for accounts I can only seem to extract all accounts in that sector but no contacts (only the primary contact), while when searching for contacts I can't find contacts who are affiliated to an account in a specific sector.

Can anybody help?

Thank you,

Joe. 

  • Fabio Branco Profile Picture
    on at
    RE: Searching for contacts by subsector

    Hi Joe,

    Your situation seems to be especific to your enviroment, neverthess I would advise to verify the relashionShip model between the entities, and verify if both of the 3 entities are searchable

    Aditionally, you migth consider to add one extra layer in your filter critiria to assure the view looks for the respective coutries of your sector

  • josephmorris1 Profile Picture
    on at
    RE: Searching for contacts by subsector

    Thank you, Fabio.

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