web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Business Card Scan: im...
Customer experience | Sales, Customer Insights,...
Suggested answer

Business Card Scan: image is not showing

(0) ShareShare
ReportReport
Posted on by sew2020 5

Hi everbody,

I have configured the Business Card Scanner in the Quick Create form for leads. I also put the business card image field on the default lead form.

But after I scanned a business card, the image will not be displayed on the newly created lead. It only shows alpha-numeric signs.

pastedimage1665588893013v1.png

Can anybody help me, what to do to display the image instead of the alpha-numeric signs?

Thank you!

I have the same question (0)
  • Ram Prakash Profile Picture
    Ram Prakash 2,287 on at
    RE: Business Card Scan: image is not showing

    Hi,

    As per OOB its not possible..

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Business Card Scan: image is not showing

    Hi sew2020,

    The alpha-numeric signs is the base64 string of the image. And there is no OOB way to directly show image instead of it.

    As a workaround, you can download the image by base64 string and then upload it to an image field.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 258

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 170

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 116 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans