Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics SL (Archived)

printer setup fails in checks

Posted on by 20

Try to change current printer to something else. Gives debug info.

 

I can get past by checking then unchecking all 4 check boxes to left of setup button (like print to file).

debug reports app name 9822000.exe and modname comdlg32.dll in report. I cant cut and paste error log or I would. Error log also gives filename and location. I cannot find file searching on my own or using microsofts search tool. I copied over filename so not mispelling it.

*This post is locked for comments

  • Re: printer setup fails in checks

    Hello Rodger:

    If you review the printers that are installed on this particular machine in the Control Panel | printers and faxes screen, does this machine contain any printers that are not on one of the the working machines? Compare the printer list on a machine that doesn't have this problem with the list of installed printers on the problem machine. Please remove any printers that exist on the problem machine that aren't on a working machine.

    Or you can try and register the comdlg32.dll file and see if that corrects the issue.

    What version of SL are you using?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans