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Finance | Project Operations, Human Resources, ...
Suggested Answer

Reason Code display issues in Leave and absence

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Posted on by 25

Hi - wondering if anyone on here thinks that the reason code associated with leave types that require one is not displayed in three different Leave and Absence screens can cause confusion with end users? We have a leave type of Coronavirus which must have an associated reason code entered when creating, but that does not display in any of these three screens: 

Request time off screen/dates grid

request-time-off.png

Approved time off screen

approved-time-off.png

Update time off screen/Dates grid

Update-time-off.png

I have also raised a bug as when updating time off, the reason code does not appear in a coronavirus leave update when one was entered at leave creation.

Appreciate any feedback.

Thanks,

Steve.

I have the same question (0)
  • Lmarion Profile Picture
    10 on at

    Hello Steve,

    is the reason code enable for those screens?

    pastedimage1594135999776v1.png

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Steve,

    What are you specificly looking for?

    I can see that with the request, the field reason code is appearing so the employee can select this.

    This is based on this setup:
    pastedimage1594279389534v1.png

    And on the reason code setup:

    pastedimage1594279423258v2.png

    Once the employee starts requesting leave, he will need to select the reason code in the header of the form (as per your screenshot).

    Let me know if this answers the question.

  • Steve Buttle Profile Picture
    25 on at

    Hi Erik (and other respondee),

    Thanks for the feedback. 

    For our Covid leave type of Coronavirus we have reason code on and for all associated reason code types (and we have many associated to Coronavirus) they all have the second highlighted parameter (leave and absence request) on, but not the leave and absence adjustment.

    We tried toggling this on and it did not affect the screens in my first post not showing the reason code.

    So in summary, we enter reason codes against coronavirus leave types and when they are approved you cannot see the value in the (for example) approved time off screen, the only columns shown are day, date, type and amount. This is one of the screen in which I want to have a column to display the reason code (where entered, as many of our leave types do not require one). 

    Even if I right click in the time off grid to get up options to personalise the form by adding columns, reason code does not come up in the list of fields I can add as a column:

    add-reason-code.PNG

    Does this clarify and if yes, am I missing something or can I not get reason code on the approved time off grid (plus the other 2 screens I originally mentioned)?

    Thanks in advance,

    Steve.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi  Steve,

    Question understood!

    I have not been able  to add these also.

    If you put in a idea with MS, i will vote!

  • Steve Buttle Profile Picture
    25 on at

    Hi Erik,

    Thanks for the feedback, I have added an idea this morning:

    experience.dynamics.com/.../

    Kind regards,

    Steve.

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