Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP (Archived)

GP2015 R2 Workflow Email - Document Line Fields Displaying Wrong Data

Posted on by Microsoft Employee

The email notification for purchase requisition workflow is displaying the wrong data in the document line fields.  For instance, in the Vendor ID field, the data from the line description field is displayed instead.  See screen shot below.  Any ideas on how to correct this?

5543.screen-shot.PNG

*This post is locked for comments

  • Verified answer
    Brenda Willey Profile Picture
    Brenda Willey 2,510 on at
    RE: GP2015 R2 Workflow Email - Document Line Fields Displaying Wrong Data

    Yes it is a bug known to MS. If you add more fields after you have saved the email it causes the issue. To fix it delete all fields and re-add them

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP2015 R2 Workflow Email - Document Line Fields Displaying Wrong Data

    Any luck with this?  We are seeing the same thing

  • Brenda Willey Profile Picture
    Brenda Willey 2,510 on at
    RE: GP2015 R2 Workflow Email - Document Line Fields Displaying Wrong Data

    Same issue here.  Beat, i think you need to add the Document Line fields in your email first and then the document line fields you select will show.  I am going to open an MS case.  I will update when I have a resolution.

  • Suggested answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: GP2015 R2 Workflow Email - Document Line Fields Displaying Wrong Data

    I have implemented requisition workflow in several sites with e-mail notifications and has never witnessed such a case. I would initially try to create a new message setup, and include specific details with document line items.

    Have you tried such suggestion ?

    Your feedback is highly appreciated,

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP2015 R2 Workflow Email - Document Line Fields Displaying Wrong Data

    Has anyone found a solution? I'm running into the same issue with fields not matching up appropriately.

    Thanks!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP2015 R2 Workflow Email - Document Line Fields Displaying Wrong Data

    We are running version 14.00.0804 (R2) an upgrade from 2010.  

    In your screen shot, if you look under the "Subject" there is a tab for Document Lines.  That is where you go in to select which lines you want in the email.

  • Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at
    RE: GP2015 R2 Workflow Email - Document Line Fields Displaying Wrong Data

    it is very strange, because I just checked my WF e-mail setup for this task (WF ASSIGN POREQ APPROVAL and the setup doesn't look at all like yours... I'm running GP 2015 R2.. what's your version ? Is this a maiden installation or an upgrade from a previous GP version ?

    Mine seems to look incomplete as it doesn't contain any Line Detail section..  My current GP2015 was actually upgraded from a GP2013R2 release.

    Image-2015_2D00_09_2D00_28_5F00_112030.png

  • Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at
    RE: GP2015 R2 Workflow Email - Document Line Fields Displaying Wrong Data

    We're not using the requisition approval in GP since we have an external web site for this purpose.. but I'm going to setup a basic WF for it in my 2015 test system just to see how it behaves... my guess is that we're facing eventually a bug here that hasn't been catched yet by MS.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP2015 R2 Workflow Email - Document Line Fields Displaying Wrong Data

    Yes, the settings are all correct (that I know of).  The data in the email is not matching up with the headings.

    workflow2.PNGworkflow2.PNG

  • Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at
    RE: GP2015 R2 Workflow Email - Document Line Fields Displaying Wrong Data

    Hi Kiesellm,

    Have you tried to look at the e-mail format in the WF 2.0 configuration ?

    Administration >> Setup >> Company >> Workflow >> E-mail Message Setup

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans