I am trying to determine if there is a way to change what the subject line says when paging a tech from a service call in Field Service.
Currently when the button "Click here to page or email the technician" is clicked, the Subject line is auto populated with "Call Entry Page". I would like to modify this to populate as "Service Call #####" Where ##### is replaced with the service call number.
I've determined that the message formatting comes from a stored proc, but that proc does not have the subject line as a value... that I can tell.
Does anyone know how to make such a modification?
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