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Microsoft Dynamics GP (Archived)

GP - Field Service - Page Technician - Subject Line

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Posted on by 90

I am trying to determine if there is a way to change what the subject line says when paging a tech from a service call in Field Service.  

Currently when the button "Click here to page or email the technician" is clicked, the Subject line is auto populated with "Call Entry Page".  I would like to modify this to populate as "Service Call #####"  Where ##### is replaced with the service call number.  

I've determined that the message formatting comes from a stored proc, but that proc does not have the subject line as a value... that I can tell.

Does anyone know how to make such a modification?

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  • Pott Profile Picture
    90 on at

    Anyone?

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