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Microsoft Dynamics RMS (Archived)

Transaction Totals since FP2

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Posted on by 990

My transaction totals are being cut in half since "upgrading" to FP2.  Has anyone else seen this?  It's almost like I need to find a new screen font.  We can't read the "Subtotal," "Sales Tax" or "Total" numbers anymore!  Here's a small snapshot of what I mean.

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  • lsny123 Profile Picture
    lsny123 15 on at
    RE: Transaction Totals since FP2

    Jeff - Thank you for posting this fix.  I had the same issue and could not find a resolution.  I changed my settings for the Function keys as you suggested to 15% and it resolved the issue.  Thanks Jeff!

  • Suggested answer
    TomOwens Profile Picture
    TomOwens 15 on at
    RE: Transaction Totals since FP2

    I resolved this issue by doing the following:

    Control Panel\Appearance and Personalization\Personalization\Window Color and Appearance\Advanced Appearance Setting\Item\Border Padding

    Change the Border Padding size to "5" or above

    Tom Owens

    Senior Implementation Specialist & Trainer

    Retail Technology Experts

  • Suggested answer
    TomOwens Profile Picture
    TomOwens 15 on at
    RE: Transaction Totals since FP2

    I resolved this issue by doing the following:

    Control Panel\Appearance and Personalization\Personalization\Window Color and Appearance\Advanced Appearance Setting\Item\Border Padding

    Change the Border Padding size to "5" or above

    Tom Owens

    Senior Implementation Specialist & Trainer

    Retail Technology Experts

  • Rick McKeon Profile Picture
    Rick McKeon 990 on at
    Re: Transaction Totals since FP2

    I take it back.  I played with it a bit more and yes, this does fix it.  

    - You must have administrative privledges on the PC, or the changes don't take.

    - After making the adjustment to the function keys, shut down the application and restart it.

    Thanks, Jeff!

  • Rick McKeon Profile Picture
    Rick McKeon 990 on at
    Re: Transaction Totals since FP2

    I tried adjusting the function keys all the way up to 35%.  I tried turning them on and off.  I tried disabling the touch screen keyboard.  This did not fix it for me, Jeff, but thanks for the suggestion.

  • Verified answer
    Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    Re: Transaction Totals since FP2

    The Fix!!  Change the settings of the Function keys to 12-15% depending on the monitor, even though you are not using them!

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