Unable to locate the message file \messages.csv

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I have a client that is sporadically seeing the error message pop up 'unable to locate the message file ..\messages.csv'. If a user waits a minute and tries their entry again they don't get the message. At first I thought it might be connectivity but they have their SQL server on the same machine as their SL applications. I would assume I would see assertion errors if they were losing connection to the server.

Is there any process that locks the messages.csv file for any reason?

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Community Member on at

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RE: Unable to locate the message file \messages.csv

I am thinking the only time it would look at the Messages.csv file rather than the Messages table - where the messages are loaded and stored- is when you Load the Messages.csv file in Dbase Update.

Does the message have an error number with it?

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RE: Unable to locate the message file \messages.csv

Brand new SL 2015 Installation. Setting up the Client on a Windows Server 2012 R2 with Remote Desktop installed. When clicking on the Microsoft Dynamics SL icon, I get Unable to locate the message file

\:SERVER.domain.com\SL\Applications\MESSAGE.CSV

Don't understand why there is a \: instead of \\ as that would work.

Ideas?

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Lewis Shaw 641 on at

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RE: Unable to locate the message file \messages.csv

Hello,

Has anyone made progress on this? We are in setting up our development site with Dynamics 2015 and on the Dynamics server all of the screens work correctly. However on the workstations we receive the same error as mentioned above with the \: showing up in the share.

Is there special share permissions that need to be setup?

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RE: Unable to locate the message file \messages.csv

Hi Lewis, are you using a SQL Alias? Also, we remapped the SL to a different drive letter and reinstalled the client.

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RE: Unable to locate the message file \messages.csv

I have seen the same issue when the DSL DBs and the application files are on the same drive. It looked to be a disk IO issue. I moved the DBs to different drives and have not had the issue again.

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Ajit Kannan 1,246 on at

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RE: Unable to locate the message file \messages.csv

Hi JL_Adamson,

If log in as an administrator, unable to locate the message file..\messages.csv error not occur.

It seems like an issue with accessing the folder. Please provide the full Read & Write access to "Solomon" folder for that user.

Hope this will help you.

Thanks,

Ajit Kannan S R

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RE: Unable to locate the message file \messages.csv

The problem lies with the Windows Defender application that comes with Windows 7, Windows 8 and Windows 8.1. As of right now, there is no way to uninstall Windows Defender on Windows 8/8.1, so a quick workaround with this is to download an antivirus software of your choosing so that it can override Windows Defender.

I have tested both McAfee and Kaspersky and they seem to work fine. Now here are the steps to remove the error:

1. Install an Antivirus to take over Windows Defender

Note: simply turning off the Windows Defender and the services for it will not fix this issue. You must download an antivirus to override Defender.

2. Uninstall your Dynamics SL Client

(Control Panel>Programs>Programs and Features>Uninstall A Program)

3. Restart your computer

4. Reinstall Dynamics SL Client

5. After installing, open up your SL application and you should not receive the error anymore.

Check us out at www.samadhigroupinc.com if you need anymore help!

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jcb 85 on at

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RE: Unable to locate the message file \messages.csv

I'm running into the same problem with my SL 2015 upgrade with CU1. The error happens after I install the client and update. When i attempt to login, I receive the error.

Unable to locate the message file

\:SERVER.domain.com\SL\Applications\MESSAGE.CSV

followed by system message 5004

They are using webroot as their antivirus but I still get this message. Any thoughts

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RE: Unable to locate the message file \messages.csv

You have to do the installation/upgrade with a domain administrator account. That seemed to fix the issue for me.

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jcb 85 on at

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RE: Unable to locate the message file \messages.csv

I'm running into the same problem with my SL 2015 upgrade with CU1. The error happens after I install the client and update. When i attempt to login, I receive the error.

Unable to locate the message file

\:SERVER.domain.com\SL\Applications\MESSAGE.CSV

followed by system message 5004

I am the domain admin

I have webroot installed on the client

i'm using a mapped network path

The client works on the server but not at the workstation.

Any thoughts

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