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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Problem with pending i...
Microsoft Dynamics AX (Archived)

Problem with pending invoice

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Posted on by Community Member

Dear All,


I have the following problem:


When I create pending invoice in purchase order, wrong record is shown on the „Invoice history and matching details” (VendInvoiceInfoTable). Invoices are related to purchase orders,  but missing data in the header and rows.

8015.a.png

2620.2.png

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Why a record is created in the VendInvoiceInfoTable?
Any suggestions please ?
Thank you


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I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Lukasz Gontarczyk,

    It is difficult to say what exactly is wrong.

    Can this be an update problem of the forms?

    Can you replicate the issue for other invoices; that is, can you see this issue for each and every invoice?

    Have you already searched on LCS for an available hotfix for your system Environment?

    In addition, why do you need the invoice history information before the invoice is posted?

    Best regards,

    Ludwig

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Is there something open/unclear/not answered for this thread?

    Would be great if you could keep us updated or verify and close it.  

    Many thanks and best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Hi Ludwig,

    The problem does not apply to all invoices.

    Incorrect data is created from time to time.

    Once, 500 rows of wrong data were created in VendInvoiceInfoTable.

    This was when the computer froze.

    The invoice handling procedure looks like this:

    Purchase invoice comes to the company,

    A pending invoice is created,

    Another person connects the invoice pending with the purchase order.

    Best regards

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Lukasz,

    Have you checked LCS for an available hotfix?

    I searched for VendInvoiceInfoTable and found a couple of hotfixes that might overcome your issue.

    Please have a look at the following link and the hotfixes listed (requires login to LCS)

    fix.lcs.dynamics.com/.../Results;v=7_5&i=2_1_3_4&ct=1_3_5_4_2_6&ft=1_2_3&cu=&pi=&pm=&pc=&rd=&d=&envId=&permission=&x=30&y=18

    Best regards,

    Ludwig

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