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Microsoft Dynamics GP (Archived)

Is there a bug logged for incorrect accounts on smartlist for Interco entries?

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Posted on by Jen Kuntz 3,220

I wonder if any Microsoft support people are monitoring this forum... the partner technical communities are down where I would normally post this kind of question.

I believe there is a bug in smartlist for Account Transactions on intercompany unposted journal entries.  The account number is shown incorrectly.  What's happening is the account number displayed for any intercompany line item is displaying the account number in the logged-into-company of the account index that the interco account number index.

Example: Two line JE, debit account 12234 in company 1, credit 42422 in company 2.  I'm in company 1.  The smartlist shows 12234 on line 1 as normal but it finds the account index of 42422 in company 2, and shows the account number from company 1 with that account index.

I'm trying to determine if a bug already exists for this and what the status is.  I have a client who just noticed this and it caused a huge issue with their auditors who think the system is not to be trusted now because it's displaying obviously incorrect data.

*This post is locked for comments

  • Lisa at AonC.com Profile Picture
    Lisa at AonC.com 3,141 on at
    RE: Is there a bug logged for incorrect accounts on smartlist for Interco entries?

    Microsoft pushes us to use their Experience site.  I found that this has been created there and needs votes to be considered.  Please vote here:  experience.dynamics.com/.../

  • Basil Ismail Profile Picture
    Basil Ismail 220 on at
    RE: Is there a bug logged for incorrect accounts on smartlist for Interco entries?

    So, we're in 2023 now and this is still an issue? Did anyone find any solution for this issue?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Is there a bug logged for incorrect accounts on smartlist for Interco entries?

    Has anyone found a resolution for this issue?  

  • Daniel Saffo Profile Picture
    Daniel Saffo 15 on at
    RE: Is there a bug logged for incorrect accounts on smartlist for Interco entries?

    Hi Jen - were you able to come up with an answer for this? We are running into the same issue.

    Thanks!

  • Michael Byrne Profile Picture
    Michael Byrne 1,075 on at
    Re: Is there a bug logged for incorrect accounts on smartlist for Interco entries?

    Hello,

    I have a client that just ran into this as well.  They noticed also on Management Reporter when they ran posted and unposted, the transactions are showing up in the wrong accounts, in the wrong company.  This is an issue that needs to be resolved asap!  Were you able to get any resolution?

    Thank you,

    Mike B

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