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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Hide entities from dro...

Customer experience | Sales, Customer Insights,...

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Hide entities from dropdown menu?

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Posted on by c_hill

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Hi everyone!

I am working to customize a Dynamics 365 instance. A lot of the built-in entities are not necessary - e.g. the staff I'm working with will never need to send a fax. Is there a way to remove entities from showing up in this dropdown menu, or at least change the order so they're at the bottom?

Thanks so much!

Colin

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Hi,

It seems that there is no good way;

Supported way to remove Fax & Letter Activity Types? - Microsoft Dynamics CRM Forum Community Forum

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Frank Gong

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