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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / External Catalog Setup...
Finance | Project Operations, Human Resources, ...
Suggested Answer

External Catalog Setup - cXML message box not enable

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Posted on by YK-05090051-0 8
I am trying to setup an external catalog for Punch-Out e-Procurement. I am following the article https://learn.microsoft.com/en-us/dynamics365/supply-chain/procurement/set-up-external-catalog-for-punchout#configure-the-external-vendor-catalog 
 
While setting up an external catalog the cXML message box is not opened hence unable to set properties.  Please refer below screenshot. 
 
 
I have the same question (0)
  • ID-24090844-0 Profile Picture
    ID-24090844-0 2 on at
    I have the same issue, were you able to fix it?
  • Matt Ede Profile Picture
    Matt Ede 44 on at
    Hi, 
     
    You may check your permissions, and also use the Restore message format at the top of your screen.
     
     
    BR
    Matt.
  • AnnaF Profile Picture
    AnnaF 12 on at
    I have the same issue. The restore function does not fill the message format and no ability to add a new line etc.
  • Verified answer
    AnnaF Profile Picture
    AnnaF 12 on at
    The issue turns out to be bad UI design and a missing scrollbar.
    The setups were only hidden because the layout was zoomed too much in and there is no indication that there is hidden information on the form. So solution to see the cXML Setup request in Message Format section is zooming out. (CTRL+ -)
     
    *Feel free to add a few cursewords in your own mind here....*
  • Suggested answer
    Aymen CHELBI Profile Picture
    Aymen CHELBI 620 Super User 2026 Season 1 on at
    Hello,
     

    To view the cXML message box, you may need to collapse the other sections on the page or zoom out. Once you do this, the cXML section should become visible and you will be able to configure its properties.

    Please let me know if the issue persists after trying this.

     

    Best regards,

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