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Customer experience | Sales, Customer Insights,...
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How to set 'From' and 'Regarding' fields for In-line Embedded customer voice survey response

Posted on by 9

Hi,

I've created a simple customer voice survey and embed it using in-line embed distribution functionality in a dynamics 365 CE HTML web-resource.

The survey form has successfully being open using a Ribbon button available at Person form in dynamics 365 CE App,

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but on response submission 'From' and 'Regarding' fields remains empty. Actually I need to associate specific contact (for that survey has submitted) with survey's response.

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Please suggest how it can be achieved?

  • How to set 'From' and 'Regarding' fields for In-line Embedded customer voice survey response
    We did use a Power Automate Flow to make a possible solution for that issue. Otherwise the connection to these Entities won't work.
  • Kuku17 Profile Picture
    Kuku17 33 on at
    How to set 'From' and 'Regarding' fields for In-line Embedded customer voice survey response
    Hi,
    Have you ever managed to solve this issue? We are having a similar problem where the 'From' and 'RegardingObjectId' fields are empty in Response record. However, we do not use the inline embed functionality.

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