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Customer experience | Sales, Customer Insights,...
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Customer Insights and the Common Data Service

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Posted on by

Hi all,

I would like to understand exactly how to push the Customer entity in Customer Insights (containing the unified records) into the Common Data Service for utilisation elsewhere in the Dynamics technology stack?

It is clear there is a connector for Customer Insights in the Power App platform (the CDS terminal), but it is not clear to me how to get the data in and map it to standard CDS entities for utilisation elsewhere.

I'd appreciate any input on this query.

Thanks!

Halen

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  • Willmo Profile Picture
    on at

    Great question. Making CI customer entity available in CDS is currently on the CI roadmap. Please drop an email to CIHelp@microsoft.com if you wanna be part of the preview when ready. Thanks

  • Community Member Profile Picture
    on at

    Hi William,

    Thank you for the feedback!

    I am most certainly going to sign up for the preview.

    Kind regards,

    Halen

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