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Finance | Project Operations, Human Resources, ...
Answered

Where to find detailed error logging for errored Archival to Dataverse long-term retention process

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Posted on by 51
Currently working on validating the archival process for the Customer Invoice functional scenario. I have successfully archived using this functional area so I know I satisfy the prerequisite requirements.
 
My most recent archival errored out and I can't find detailed information on the cause to work toward resolving. If I attempt to create another job to archive the same period, it tells me to resolve the issues from the previous process. Here are some screen shots. 
 
 
I am archiving both Free text and SO Invoices, SO is the one that failed. Also to note, I am separately archiving the Sales Order Scenario for this same period. - this completed without issue. (not sure if running that impacted the customer invoice due to missing references or something). 
 
This is the log when clicking on the results hyperlink:
 
Is there logging that I should check in the Power Apps Maker portal? 
 
We want to move this process into PROD but I can't do that until we validate the solution. 

Any help is appreciated!
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  • Suggested answer
    Adis Profile Picture
    6,595 Super User 2026 Season 1 on at
    Hello,
     
    As far as I know, there is no error log. Its something that only MS have insights, for which I would create a MS Ticket to resolve the issue or to give you some directions of the source of the issue. 
    I know there are error messages popping up when you dont have a custom field in the history table, but in your case, this is not the cause.
     

    Kind regards, Adis

     

    If this helped, please mark it as "Verified" for others facing the same issue

    Keep in mind that it is possible to mark more than one answer as verified

  • Amanda McKenzie Profile Picture
    51 on at
    @Adis - I was afraid that might be the answer. I'll get that started and relay any valuable information here in case it helps anyone else. 
     
     
  • Verified answer
    Amanda McKenzie Profile Picture
    51 on at
    ANSWER as of 12/2/25 - 
     
    There is no way for admins to see the errors. A MSFT ticket is required. 

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