News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics 365 | Integration, Dataverse... How to integrate custo...

Microsoft Dynamics 365 | Integration, Dataverse...

Suggested answer

How to integrate customer devices into Dynamic 365 customer service and filed service,

(0) Share

Report

Report

Posted on by Community member

Hi, Every one I would like to know is there possibllity to integrate my orgnization devices such as CCTV, NVRs, Cisco switches, firewalls etc in Dynamic 365 customer or field service. so there would be advantage for me to check the status of each device and if any of CCTV or Switch got turn off so I will know about the status of the device.

before we were using Atera site all the logs of devices we receive on dishboard.

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Dengliang Li Microsoft Employee on at

Like (0)

Report

How to integrate customer devices into Dynamic 365 customer service and filed service,

Hi,

Please check the following link which is about how to integrate IOT devices with Customer Service.
Installation and setup - Training | Microsoft Learn

Best Regards,
Dengliang Li

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2

Martin Dráb 230,235 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Get batch job history log from D365 FO to Power Automate

Product updates

Dynamics 365 release plans