Auto Counter Configuration, Business Process Error

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Hi, I am relatively new to Dynamics but I have administered other CRMs in the past. I am trying to create a field that auto populates with a sequential number. For example in Contacts want to have the Contact ID field auto populate with a number. I have installed a third party auto counter extension but when I try to create a new counter configuration, I get the error, "entity Contacts doesn't exist." See links below for details. What am I missing? Clearly the contact entity exists since its part of the CRM. Your guidance is greatly appreciated. Thank you.

3rd party counter

dynamicscrmcoe.com/auto-number-generation-dynamics-crm-2016

Configuration

http://imgur.com/EoGlTiY

Error

http://imgur.com/sEXflGs

Thanks again.

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Community Member on at

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RE: Auto Counter Configuration, Business Process Error

Thank you for the help. Have a great day!

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Lema Salamov 440 on at

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RE: Auto Counter Configuration, Business Process Error

Yes, you can set it to "read only". Go to customizations(or solutions if you're using them)>Customize the System> open contact entity and then main form.

Then click on your field(contact id)>change properties> check Field is read only:

ps. And please, approve my post as "Verified Answer"

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RE: Auto Counter Configuration, Business Process Error

Thank you Lema. It worked perfectly. One more question for you. After the contact is saved and the number is populated, how can I prevent it from being changed or lock the field down?

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Lema Salamov 440 on at

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RE: Auto Counter Configuration, Business Process Error

Hi lankings27,

Try to use schema names for both your entity and field e.g. Entity name: contact, Field name: schema name for your field.

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