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SImple Business process flow, 'Next stage' button produces error

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Posted on by Codingbridge

Hi all,

I am a new user to Dynamics 365.

I created a Business Process Flow through Power Automate, I have created 5 stages based on one entity.

The visuals look good, however, when I try to test it and try to go the next stage I get the following error on the screen (see screenshot):

I get the same error when I just have two stages and try to go from stage 1 to stage 2, tried to rebuild it with a new entity and flow, but no success.

Anyone any idea? The error message for me is not clear at all as a novice user. Thanks in advance,

Error log:

at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Update(Entity entity, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Boolean checkForOptimisticConcurrency, Dictionary`2 optionalParameters)
at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.Update(Entity entity, UpdateOption updateOption)
at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.UpdateEdmEntity(CrmODataExecutionContext context, String edmEntityName, String entityKeyValue, EdmEntityObject entityObject)
at Microsoft.Crm.Extensibility.OData.EntityController.PatchEntityImplementation(String& entityName, String key, EdmEntityObject entityDelta)
at Microsoft.Crm.Extensibility.OData.CrmODataUtilities.<>c__DisplayClass10_0`2.<InvokeActionAndLogMetric>b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)
at lambda_method(Closure , Object , Object[] )
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()
Activity Id: 9bbf3e50-af60-4f6c-ab3d-9ca63ef0f094

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meelamri 13,216 User Group Leader on at

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Hi,

Did you create your record first before moving betwen stages ?

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Codingbridge 20 on at

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Hi Mehdi,

Thanks for your answer.

I assumed to moving to the next stage would include the action of creating the record based on the data filled out in the first stage.

But I guess this is the wrong assumption?

How can I have the record created on the moment the button is go to 'Next stage' is pushed?

Thanks.

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Codingbridge 20 on at

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Hi Mehdi,

Thanks to your answer I thought of the following:

I added a workflow step that gets triggered on stage exit.

In the workflow I added two steps:

- One to create the record and fill out some fields

- Two to stop the workflow (I added this later to not get into a loop)

However I get the following error now (when clicking on 'next stage'):

This workflow job was canceled because the workflow that started it included an infinite loop. Correct the workflow logic and try again. For information about workflow logic, see Help.

I guess the workflow is getting triggered as I am getting a different error message now, only I dont understand why it is getting in a loop as there are only two steps (before even only one), and the trigger is the stage exit, so I guess it cant not be the case that is triggered again-and-again.

Anyone any idea?

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meelamri 13,216 User Group Leader on at

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Hi,

Can you please share your workflow with some screenshots ?

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Codingbridge 20 on at

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Hi Mehdi,

Thanks for your answer.

See first screenshot of the whole flow:

As you can see the workflow (second screenshot) gets triggered on stage exit.

The workflow that gets triggered consists of two steps:

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meelamri 13,216 User Group Leader on at

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Hi,

I will replay your scenario tomorow. Maybe I miss something. You don't need a workflow to resolve your first error.

Please uncheck process is assigned in your workflow configuration.

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Codingbridge 20 on at

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Thank you for your help, I am curious to see what happens on your side.

I tried unchecking process is asigned (see screenshot below), but still the same 'loop' error.

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Satish Tiwari - CRM on at

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Hello,

Can you share full error message show in one of your screenshot about invalid argument ? -

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Codingbridge 20 on at

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Hello Satish,

This message is slightly different because I created another flow for testing, but I still get a similar message when pressing 'Next stage', this is the error message:

ReferencingEntity=new_newexternalaudit has attribute bpf_new_newexternalauditid value=Guid.Empty for relationship=bpf_new_newexternalaudit_new_newexternalaudit, relationship.ReferencedEntity=new_newexternalaudit, relationship.ReferencedAttribute.PlatformName=businessprocessflowinstanceid

Thank you.

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Codingbridge 20 on at

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I tried another workaround: add an action step in which the record is created and delete the workflow.

I added the action step based on this information: docs.microsoft.com/.../add-action-business-process-flow

I was able to add but when I go back to the screen the 'execute' button is greyed out and I can't click/trigger it even though I do meet the two criteria that are mentioned on the Microsoft page which are:

To be able to execute an action or workflow on demand:

The business process flow must include an action step. If the action step runs a workflow, the workflow must be configured to run on demand.

The entity associated with the action or workflow must be the same as the entity associated with the business process flow.

See screenshot of greyed out button:

Everything I am doing is in a community plan environment, could that be the explanation for some of my issues? Anyone any idea? Thanks.

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