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Customer experience | Sales, Customer Insights,...

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Emails to Session Registrants

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Posted on by Vigo

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Is it possible to send a marketing email to session registrants?

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RudyZhang Microsoft Employee on at

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Hi,

Our team analyzed your requirements and found that we can create segments and then use the customer journey to send marketing emails to the members of the segment in the following steps
Step1, create a Segment, if you choose Dynamic Segmentation, you need to set the query conditions, if you choose Static Segmentation, you need to add members manually. Here take dynamic segmentation as an example.
Step2, set the query conditions, as shown in the figure, you need to add the Session Registration entity and contacts, if you need to get a specific session registrant, you also need to add a new session registrant to the session.

Step3, create a customer journey based on segmentation, add a tile for sending emails, set the marketing email to be sent.

I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

Best Regards,
Rudy Zhang

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