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Hi, I try opening my store pos and it shows on the task manager that it is running and then it just closes. Nothing opens at all. Please help.
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End the process in the task manager and try again. Looks like it might not have exited completed and is still running.
Then try to launch again.
Hi Ed,
I tried that and still would not work. It says that it is running but completely disappears from the task manager and the process.
This likely means the PC was restarted while the POS screen was minimized.
First try right-clicking on the POS icon in the taskbar and select Maximize.
If that does not fix it, press Ctrl-F6, select Transaction Screen, Window button, and correct the screen settings for left/top and width/height. Example, 0,0 and 1024x768 or whatever the normal screen resolution should be. Now close POS and go back in to save those settings.
Im sorry, where exactly do I go to do ctrl f6. The pos won't open at all for me to do that.
If there is POS shortcut in the taskbar on the desktop, it means POS is running but screen is invisible due to minimized settings. Click the POS shortcut and press Ctrl-F6 for Display Properties. Then follow prior instructions to reset screen settings.
If there is no POS shortcut in the taskbar, run Store Operations Manager, Database, Registers, Register List, select the problem register, Properties, and temporarily disable any OPOS drivers such as Receipt Printer 1, PIN pad, pole display, etc. Now try POS. If it opens the problem is one or more of the OPOS drivers needs to be reinstalled. You may also need repair or reinstall RMS.
While the SO program is running in the task bar (may have to click on it to make sure it's active) using your keyboard, click Ctrl +F6 to open the display properties window for SO. If it doesn't appear, click the program on the task bar again - it must be active.
In the display properties window, select the transaction scree tab, modify the numbers for height, width, etc to match the resolution settings of the monitor. Usually, you will see large negative numbers - remove these.
Click OK, then Okay again. The SO window should appear. Repeat all steps until the display is the correct size.
This generally happens when another program or website overwrites the display settings.
Is there another way to approach that if the program is not even appearing on the task bar?
Click Ctrl+Alt+Del on the keyboard to launch the task manager; On the Processes Tab, look for the SOPOS.exe process; highlight and 'End Task'.
Try launching RMS Store Operations again.
It doesn't appear on the task manager. Only when I click to start up the program does it show but after a few seconds it completely disappears from the task manager. I've tried ending process when it does show on the task manager and then try starting up but the same thing happens and the program never opens.
I am recieving a message that says error 3709: Requested operationi requires an OLE DB Session object, which is not supported by the current provider.. I have used the program on this computer and have not gotten this messaged before until now.
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