Unapplied Payments in Wrong AR Aging Bucket

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Posted on by LLSSysAdmin

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We recently switch our AR Aging Routine from Document Date to Due Date. Our aging reports now are skewed due to unapplied payments automatically advancing to the 2nd bucket after 1 day since no due date exists.

Is there any work around to incorporate a customer's terms to an unapplied payment to ensure our reporting is correct or is this just a nature of GP and cannot be fixed.

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LLSSysAdmin 245 on at

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Re: Unapplied Payments in Wrong AR Aging Bucket

Please let me know what you find out. Unfortunately at our company, we have a lot of unapplied payments for various reasons and I want to be sure that I am giving the right explanation to my AR and Collections departments.
Tim W 2,925 on at

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Re: Unapplied Payments in Wrong AR Aging Bucket

That's very interesting, it makes sense though I'm going to go back and look at our aging to validate as we probably have the same result.

There are no terms on payments but you could un-check the age un-applied payments check box on the Receivables Setup which would then move them to current but will not ever move them out of current. A bit of a double edged sword though.