Delegate an approval request of a Customer/Vendor with response "Revert value"

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Posted on by Riccardo Gaeta

Hello, i've created two Workflows to approve every customers or vendors changes with the response "Revert value *** " , so if an user edit a value and then send an approval request by clicking on OK, the function Revert modify any field to its original value and if the change is approved then is applied.

Everything is ok until I try to delegate the approval request, infact, if I try to delegate it all the changes applied to a customer or vendor card are reverted to original value but not applied in case the delegated approve the request.

So, how can I fix this?

Thanks a lot.

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Franziska Fiegler on at

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RE: Delegate an approval request of a Customer/Vendor with response "Revert value"

Hello Ricardo,

I would suggest, to create a support case when you can reproduce the scenario in a non modified CRONUS company, feel free to raise a support request via your partner or CSP.

docs.microsoft.com/.../product-help-and-support

docs.microsoft.com/.../manage-technical-support

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