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Collection letter

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Hi All
 
I below question while execution of Creation of collection letters
 
1. We have a procedure like inputting some reason code for over due invoices in Workspace>Customers overdue>Select Particular invoice>Change status>Input reason code.
2. Reason behind inputting reason code is, we want to filter certain invoices so that to exclude them in generating Collector letters.
3. I could not find an option to filter with reason code while executing /Creation of collection letter/
 
Please guide me how I can achieve this.  Many Thanks, Venkat
 
 
  • Martin Dráb Profile Picture
    Martin Dráb 230,962 Most Valuable Professional on at
    Collection letter
    Moved from Dynamics 365 general forum.

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