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Shopify Order Line - Not capture Shopify Product ID

Posted on by 27
Hi
 
Current experiecning some issue with Shopfiy synced orders.
 
The issue I had is, when sync orders from Shopify to BC, the product cannot be mapped. And then i checcked Shopify Product List, and confirmed that this product maping setup is correct.
 
After checking the "Retrieved Shopify Data", I noticed that all orders have this item cannot capture the product ID from Shopify.
 
You can see below.
 
 
Has anyone got this issue before? Any idea how to fix?
  • Eric Zhu Profile Picture
    Eric Zhu 27 on at
    Shopify Order Line - Not capture Shopify Product ID
    Hi, 
     
    Yes, so far I only notice one item with this error.
     
    Eric
  • gdrenteria Profile Picture
    gdrenteria 12,181 Most Valuable Professional on at
    Shopify Order Line - Not capture Shopify Product ID
    Hi
    Is the error only with one item?
    BR
    GR

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