Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Unanswered

How to send notification and details to emailbox after form submission in RT Marketing

(1) ShareShare
ReportReport
Posted on by 39
Hi,
 
We are currently transitioning to RealTime marketing and are working on recreating our forms. We have built a Dynamics workflow that sends out an notification email to our Marketing team email inbox. This email is used as a notification so they know a new form has been filled out, but it also contains the details of the sumbitted fields (contact details, company etc) and a direct link to the contact record and form submission in Dynamics. Marketing uses this email to forward it to the right salesperson so he/she has a heads up and extra info on this new lead.
 
Since RT Marketing uses a different table, I cannot find it to rebuild this exact scenario. I also tried a Powerautomate, but the name for the table remains the same but it doesn't do anything.
 
What is the best way to recreate this scenario for RT Marketing forms? Thanking you in advance!
  • jwcpc Profile Picture
    jwcpc 168 on at
    How to send notification and details to emailbox after form submission in RT Marketing
    This is the stuff that really frustrates me with Dynamics marketing. To send a simple email alert requires all of this setup, in any other decent MAP that would be a readily available flow step.
  • Suggested answer
    Sachin Jadhav Profile Picture
    Sachin Jadhav 131 on at
    How to send notification and details to emailbox after form submission in RT Marketing
    I had bookmarked this blog post that talks about doing something similar.
     
     
    Check if that helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,253 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans