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Can gift cards & loyalty card be used accross legal entities?

Posted on by 215

Hello experts,

can retail gift cards and loyalty cards be used across different legal entities in D365 Commerce? I am talking about standard MS gift and loyalty cards (no external gift cards)

Thanks!

  • Suggested answer
    Ramune Profile Picture
    Ramune on at
    RE: Can gift cards & loyalty card be used accross legal entities?

    Hi Michael,

    Gift cards can be used across legal entities. Check these links:

    docs.microsoft.com/.../set-up-gift-cards

    docs.microsoft.com/.../about-gift-cards-in-ax-2012-r3

    The docs are created for AX2012 R3, but the same also for D365.

    Regarding Loyalty cards, it should be also possible to use across legal entities, check the links below:

    docs.microsoft.com/.../loyalty-programs

    docs.microsoft.com/.../about-setting-up-loyalty-programs-in-ax-2012-r3

  • JeffreyPW Profile Picture
    JeffreyPW 228 on at
    RE: Can gift cards & loyalty card be used accross legal entities?

    Sorry, dont have an answer for you, but i am wondering if you got a resolution for the gift card tender option not giving you a manual entry option in your other post.... I'm running into the same issue.

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