How do Guests use XR Annotations?

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Posted on by Raidenn

Hi Support

I invited a Guest into my tenant, and then assigned the Guest a Microsoft 365 F3 License (contains Teams).

My problem is:
When the Guest (F3 license attached) calls the Hololens2, the XR annotations do not appear.
When a Member (F3 license attached) calls the Hololens2, the XR annotations do appear.

I was following this topic that says a Guides user must be a Member of the tenant to use the full features of Guides. https://community.dynamics.com/365/guides/f/dynamics-365-guides-forum/426997/guest-user-cannot-login-to-guides

Does this mean that the same stipulations are true for Guests in use Remote Assist, they must actually be a Member and not a Guest?
Is there no possible way (currently) for Guests to annotate in XR? If there is a way for Guests to annotate in XR, how do I do it?

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Vincent Guigui 315 on at

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Guest and Member should have access to the same features.

But all user should use the desktop version of Teams in order to access the XR annotations features.

Good luck

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Raidenn 35 on at

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Hi Sir,

I may have to make the distinction that my issue occurs with a Work Guest account but does not appear with a Personal Guest account.
I am using the Desktop version of Teams with 1:1 calls
All VPN are disabled and no firewall blocking the connection.

When I sign into a Work Guest account and call Hololens 2, the Start Editing is invisible:
We can see in the bottom left corner that "Hololens" is visible and that there are only two participants, using the full Teams Desktop.
This is my exact issue that I am trying to get past:

When I sign into a Personal Microsoft account (E.G. helloworld@gmail.com) (Non Azure-AD) as a Guest and call the Hololens 2, Start Editing appears:

When I sign in with a Member, the Start Editing appears:

Do you have idea why the Start Editing button does not appear for Work Guest accounts?

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Raidenn 35 on at

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Hi Vincent,

Thank you for your help. This issue is resolved in the latest update of Teams.

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