How do Guests use XR Annotations?

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Posted on by Raidenn

Hi Support

I invited a Guest into my tenant, and then assigned the Guest a Microsoft 365 F3 License (contains Teams).

My problem is:
When the Guest (F3 license attached) calls the Hololens2, the XR annotations do not appear.
When a Member (F3 license attached) calls the Hololens2, the XR annotations do appear.

I was following this topic that says a Guides user must be a Member of the tenant to use the full features of Guides. https://community.dynamics.com/365/guides/f/dynamics-365-guides-forum/426997/guest-user-cannot-login-to-guides

Does this mean that the same stipulations are true for Guests in use Remote Assist, they must actually be a Member and not a Guest?
Is there no possible way (currently) for Guests to annotate in XR? If there is a way for Guests to annotate in XR, how do I do it?

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Raidenn 35 on at

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RE: How do Guests use XR Annotations?

Hi Vincent,

Thank you for your help. This issue is resolved in the latest update of Teams.
Raidenn 35 on at

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RE: How do Guests use XR Annotations?

Hi Sir,

I may have to make the distinction that my issue occurs with a Work Guest account but does not appear with a Personal Guest account.
I am using the Desktop version of Teams with 1:1 calls
All VPN are disabled and no firewall blocking the connection.

When I sign into a Work Guest account and call Hololens 2, the Start Editing is invisible:
We can see in the bottom left corner that "Hololens" is visible and that there are only two participants, using the full Teams Desktop.
This is my exact issue that I am trying to get past:

When I sign into a Personal Microsoft account (E.G. helloworld@gmail.com) (Non Azure-AD) as a Guest and call the Hololens 2, Start Editing appears:

When I sign in with a Member, the Start Editing appears:

Do you have idea why the Start Editing button does not appear for Work Guest accounts?
Verified answer

Vincent Guigui 315 on at

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RE: How do Guests use XR Annotations?

Guest and Member should have access to the same features.

But all user should use the desktop version of Teams in order to access the XR annotations features.

Good luck