
Hi,
I want to capture a form that is located in the footer of a website (so this form can be submitted from every page on the website).
I added the script on the website, but when I run the Form Capture wizard and add the root page url and check the tracking script, only the homepage is checked.
Subsequently, submitting the form from another page than the homepage doesn't generate a form submission.
How can I resolve this issue?
Thanks in advance
Elise
Hi Elise,
At the moment our form capture works with predefined URLs (i.e. for single pages). For your scenario re-capturing the same form for each page manually wouldn't be feasible (nor advisable) but there is another option you might consider, if you want to use form capture.
You can host the form to be captured in an iframe and capture that URL, then reuse that URL in the footer. The form and capture script should be inside the iframe so that the same iframe can be used for all the pages.
We are considering allowing reusing the same forms more easily in a future release.
Hope this helps,
M