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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM 2011 customer port...
Microsoft Dynamics CRM (Archived)

CRM 2011 customer portal ACS login fails

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Posted on by ewills 5,990

Hi, I set up the ACS auth so portal users can authenticate with gmail, yahoo etc., It was working fine up until last month. It is hosted in the Azure.   Now when I type the portal URL company.cloudapp.net

We're sorry, but something went wrong.

We've been notified about this issue and we'll take a look at it shortly.

Certificates and Keys (Azure ACS) are valid for localhost as well as company.cloudapp.net

Identity providers - are linked to relying parties (localhost, company)

replying party app - Realm, Return URL are also set.  SAML2, no token encryption, token signing cert is valid

I am not sure why we are getting error.  Interestingly when I try to use chrome, it used to give this error early, but IE worked just fine. Any thoughts would be appreciated.

thank you

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  • ewills Profile Picture
    ewills 5,990 on at

    I am getting this error

    Configuration Error

     Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

    Parser Error Message: Object reference not set to an instance of an object.

    Source Error:

    Line 35: <membership defaultProvider="CrmMembershipProvider">

    Line 36: <providers>

    Line 37: <add name="CrmMembershipProvider" type="Microsoft.Xrm.Portal.Web.Security.LiveIdMembershipProvider, Microsoft.Xrm.Portal" liveIdConnectionStringName="Live"/>

    Line 38: </providers>

    Line 39: </membership>

  • Suggested answer
    Satish Tiwari - CRM Profile Picture
    Satish Tiwari - CRM on at

    Hi,

    I not much familiar with ACS but I would suggest to you get in touch with ACS Support team to get it fixed if issue still persist. You can connect with support team by going to www.windowsazure.com/.../options

    More information about ACS - msdn.microsoft.com/.../gg429783.aspx

    Regards,

    Satish T

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