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Microsoft Dynamics 365 | Integration, Dataverse...
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How to restrict Customer Lookup to Accounts Only in Powerapps Portal

Posted on by 26

Hello!

We have Case entity with Customer Lookup in a form. We want to restrict the portal to only select accounts and hide contacts. 

pastedimage1676521138884v2.png

Currently, we have a script that hides Contacts Lookup view option in the dropdown and forcing account view to be selected. However, this script was broken (twice) after quarterly update from Microsoft. Kindly advise if there is a better way on how to customize this. Thank you.

  • Eiken Profile Picture
    Eiken on at
    RE: How to restrict Customer Lookup to Accounts Only in Powerapps Portal

    Hi,

    I try to hide this by Javascript but failed. The 

    The element of the Lookup view is designed not to be selected now.

    You can create a new idea through the below URL, then ask your colleagues to raise up the votes.  

    Ideas (dynamics.com) 

    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received. 

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