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Customer experience | Sales, Customer Insights,...
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D365 FO and D365 Marketing Integration steps

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Hi All,

I need some documents or steps to integrate D365 FO with D365 Marketing to have a bi-directional flow of data between both environments.

I tried with the Power Apps connector, but the Dynamics 365 app for sales is showing as deprecated and no other connectors for Sales or Marketing is yet available.

If anyone has successfully implemented this integration, please guide me with steps and process flow.

Thanks in advance.

Regards,

Amiya Kumar Bhanj

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  • Suggested answer
    Community Member Profile Picture
    on at

    Hi,

    Did not find the relevant connector, but you can try to use Dual-write:

    Dual-write home page - Finance & Operations | Dynamics 365 | Microsoft Docs

    You can refer to this post:

    Doubts in the integration between Dynamics 365 FO and Dynamcis 365 Maketing - Dynamics 365 Marketing Forum Community Forum

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Frank Gong

  • Community Member Profile Picture
    on at

    Hi Frank,

    Thanks for your response and for providing all the links to integrate D365 FO and D365 Marketing. I tried the steps as instructed in the link, I did set up in LCS and FO as instructed in the link. And I ran the Initial sync for Customer V3 (Accounts) with all related tables sync. The status is showing as Running, but I can't see data in the D365 Marketing environment.

    Can you please let me know if there are some other steps or how to debug this issue?

    Thanks in Advance,

    Amiya Kumar Bhanj

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